The terms for using Liftor.

Plain English, one topic per section. The ones that matter most are 05 (it is a coach, not a doctor), 06 (the coach is an AI) and 08 (how paying works).

Effective: 2 October 2026
Version: 2.1
Status: Published. Facts read from the app's and the site's code; the company's details from the Registrar of Companies' record.

01The agreement, and which version applies

These Terms of Use (“Terms”) are a binding agreement between you and Liftor Software and Technology (OPC) Private Limited (CIN U58201DL2026OPC465080), a one-person company incorporated in India on 31 March 2026 and registered with the Registrar of Companies, Delhi, at Plot No. G-2, Kh. No. 1280, Village Asola Fatehpur Beri, Sanjay Colony, Bhati Mines, South West Delhi, Delhi 110074, India (“Liftor”, “we”, “us”). They cover the Liftor mobile app for iPhone and Android (the “App”), the website at www.liftor.app (the “Site”), and everything we provide through them (together, the “Service”).

You accept these Terms by creating a Liftor account, by tapping a button that says you agree, or by continuing to use the Service after they change. If you do not agree, do not create an account and stop using the Service. The App lets you delete your account at any time from Settings.

The version published at https://www.liftor.app/terms when you agree is the version that governs you. Each version carries an effective date and a version number at the top of this page. When we publish a new version, the new version governs from its effective date, subject to section 02. The App links to this address; it does not carry its own copy.

Our Privacy Policy explains what we collect and why. It forms part of these Terms. Credits and licences for third-party material in the Site and the App are on the Licences page.

If you download the App from the Apple App Store or Google Play, the store’s own terms also apply to the download and to payment. Where these Terms and a store’s terms conflict about payment, refunds or the licence to the App itself, the store’s terms win for that topic. Section 19 sets out the additional terms Apple and Google require.

02Changes to these Terms

We may change these Terms when the Service changes, when the law changes, or to make them clearer. When we do, we publish the new version at this address with a new version number and effective date.

For a change that materially reduces your rights or increases your obligations, we will tell you before it takes effect, in the App or by email to the address on your account, and give you a reasonable period to review it. Continuing to use the Service after the effective date means you accept the new version. If you do not accept it, delete your account before the effective date; the old version applies until then.

Changes that only correct typographical errors, update contact details, or restate existing terms more clearly take effect on publication.

What changed in version 2.1 (2 October 2026). The minimum age is 13; version 2.0 said 18 (section 03). Section 22 now lists the Android list and the calculators among the parts of the Site that do something.

03Who can use Liftor

You must be at least 13 years old to create an account or use the Service. If you are under 18, you should have a parent or guardian’s permission to use Liftor, and we encourage them to read these Terms and the Privacy Policy with you. We do not knowingly collect personal data from anyone under 13. If we learn that an account belongs to someone under 13, we will close it and delete its data as described in the Privacy Policy.

You must also be able to enter a binding contract under the law where you live (if you are under 18, with a parent or guardian’s permission), and you must not be barred from using the Service under any law that applies to you.

When you create an account you agree to:

give accurate information about yourself, including the body measurements, injuries, allergies and dietary rules the coach relies on, and keep them up to date;
keep your password, one-time codes and the account you sign in with (your email address, your Apple ID, or your Google account) secure, and tell us if you think someone else has used your account;
use one account of your own, and not share it, sell it, or use another person’s account;
accept that everything done through your account is treated as done by you until you tell us otherwise.

04What Liftor is, and what it is not

Liftor is a fitness and nutrition planning app. From what you tell it and, if you allow it, from health data on your phone, it writes a base training and meal plan, then rewrites each day’s training, food and recovery around your check-ins, your logged workouts and your recent history. It tracks workouts, meals, water, steps, weight and readiness, produces reports and recaps, and offers social features for training with friends.

Liftor is not a medical service, a healthcare provider, a licensed dietitian, a physiotherapist, a personal trainer or a therapist, and using it does not create any professional relationship of that kind. It is a software product that generates general fitness and nutrition information from the data you give it. Section 05 explains the limits of that, and section 06 explains that the coach is an artificial-intelligence system, not a person.

Liftor does not diagnose, treat, cure or prevent any disease or condition, and nothing in the Service is a substitute for advice from a qualified professional who has examined you.

05Health, fitness, nutrition and safety: read this

Talk to a doctor first

Exercise and changes to what you eat carry real risks, including strain, injury, cardiovascular events and, in rare cases, death. Before you start any programme in Liftor, consult a physician, and do so again before following any plan if you are pregnant or post-partum, have a heart, blood-pressure, metabolic, joint, eating-related or mental-health condition, are recovering from injury or surgery, take prescription medication, or have any other reason to wonder whether exercise or a change in diet is safe for you. The App does not ask about pregnancy or medication and cannot account for them.

Stop if something is wrong

If you feel pain, dizziness, faintness, chest discomfort, shortness of breath beyond what the effort explains, or anything that feels wrong, stop immediately and seek medical help. A skipped session costs you nothing; the plan adapts around it.

Training loads

Suggested weights, sets, reps, rest, exercise choices and progressions are estimates built from your logged history and general training principles. The App cannot see your form, your fatigue on the day, or the equipment in front of you. If a suggested load feels too heavy, or an exercise does not feel right, do not do it. You decide what you lift. Learn correct technique from a qualified coach; the exercise demonstrations in the App are generic and are not a substitute for in-person instruction.

Calories, meals and macros

Calorie and macronutrient targets, meal plans, recipes, shopping lists and the nutrition estimated from photographs, voice logs, barcodes and text descriptions are approximations. Food databases contain errors, portion sizes are guessed, and an estimate from a photograph or a spoken description can be wrong by a wide margin. Do not use the App to manage a medical diet, to treat an eating disorder, or to make decisions that depend on precise nutrition. If you have or have had an eating disorder, please do not use Liftor without the agreement of the professional treating you.

Allergies and intolerances

The App lets you record allergens and dietary rules, and the plan generator is designed to avoid them. It can still fail: a food name can hide an ingredient, a database entry can be wrong, and an AI model can make a mistake. You alone are responsible for checking every ingredient and label before you eat anything the App suggests, exactly as you would with a recipe from a stranger. We are not responsible for allergic reactions or other harm from food you chose to eat.

Supplements

The App may suggest common supplements, with general timing and dose information. This is general information, not a recommendation for you. Supplements can interact with medicines and conditions, and some have safe upper limits. Consult a doctor or pharmacist before taking any supplement, and never exceed the dose on the product’s label or the limit your doctor sets. We do not sell supplements and are not responsible for any product you buy.

Readiness, recovery and health metrics

Readiness scores, recovery notes, sleep guidance, heart-rate and heart-rate-variability displays, step counts, calorie burn, weight trends and similar figures are derived from what you log and from consumer health sensors. They are wellness estimates, not medical measurements, and they are not calibrated or approved for diagnosing or monitoring any condition. Do not make medical decisions from them.

Mental health

Liftor includes check-ins about mood, stress and energy, breathing exercises, and coaching notes about burnout, motivation and recovery. None of this is psychological or psychiatric care, and the coach is not trained to recognise or respond to a mental-health crisis. If you are struggling, contact a mental-health professional, and if you are in danger, contact your local emergency number now.

Assumption of risk

By using the Service you confirm that you are voluntarily choosing to exercise and to change what you eat, that you understand the risks described above, that you accept full responsibility for your own health and safety, and that you will use your own judgement about every suggestion the App makes. To the extent the law allows, you assume all risk of injury, illness or other harm arising from your use of the Service, and you release Liftor from claims arising from that risk, except where section 17 says a liability cannot be excluded.

06The coach is an artificial intelligence

Most of what Liftor writes is generated by artificial-intelligence language models, not by a person. That includes your base plan and its daily rewrites, meal plans, recipes, shopping lists, the nutrition estimated from photographs, voice logs and text, the trainer chat and its suggestions, exercise information and substitutions, phase and event plans, blended plans for training with friends, notifications and morning notes, coaching insights, debriefs, season and year recaps, readiness explanations and supplement notes. Treat every one of these as machine-written whether or not the screen says so. When you use the trainer chat you are talking to an AI system, not to a human trainer, and no person reviews its answers before you see them.

To generate this content we send your prompts and the relevant parts of your profile and history to third-party AI providers. At the date of these Terms those are DeepSeek, Google (Gemini) and OpenAI, reached through our own server, and, only when our server-side providers fail or time out, Rork Toolkit, reached directly from the App. The Privacy Policy lists exactly what each one receives. Their handling of what they receive is governed by their own terms and policies, not ours.

Because the content is AI-generated:

It can be wrong. Language models produce fluent text that may be inaccurate, incomplete, out of date, unsafe for you, or invented outright (“hallucinated”). A confident sentence is not a correct one.
It is not medical, dietary or professional advice, however it is phrased, and it cannot take account of anything you did not tell the App.
It may occasionally be odd or inappropriate. The models are instructed to stay on topic and to be careful, but their output is not fully predictable, and an output that is biased, offensive or ill-judged does not reflect our views. Please tell us if you see one.
It must be checked before you rely on it. Verify a suggested weight against your own experience, a recipe against its ingredients, an exercise against instruction from a qualified coach, and any health claim with a professional.
It is not a guarantee. Plans, scores, projections and insights describe possibilities, not promised results.

You may not use the AI features to generate content that is illegal, that harms you or another person, that impersonates someone, or that attempts to extract another user’s data or the models’ instructions, and you may not use the outputs to train or build a competing AI product.

07Your account and your data

How we collect, use, share, keep and delete personal data is set out in the Privacy Policy, which includes the rights you have over that data. In short: your data is yours; we use it to run the Service for you; we do not sell it and we do not use it for advertising.

You can export a report of your recent data from Settings, and you can delete your account from Settings at any time. Deletion is immediate and permanent from your point of view: you are signed out and cannot sign in again, and the remaining copies are removed on the schedule the Privacy Policy describes. Subscriptions are managed by Apple or Google and are not cancelled by deleting your account; see section 08.

You are responsible for the security of the phone you use Liftor on. The App keeps a signed-in session and a local copy of your data on the device so that your plan works offline; anyone who can unlock your phone can open the App.

08Subscriptions, trials, payment and refunds

What is paid for

Parts of the Service are free. The full Service is provided under a paid subscription called Liftor Elite. The App shows you what the subscription includes, the price, the billing period and any trial before you buy. We may change what is free and what is paid, and we may add, change or withdraw plans.

Who bills you

Subscriptions bought in the App are sold through the Apple App Store or Google Play and are billed to the payment method on your Apple or Google account. We use RevenueCat, a subscription-management service, to check your subscription status; RevenueCat receives a random identifier for your account and the purchase details the store reports, never your card details. We do not receive or hold your payment card details. Prices are shown in your store’s local currency and include any tax the store is required to collect. The price you pay is the one the store shows at the moment you confirm the purchase.

Automatic renewal

A subscription renews automatically at the end of each billing period, at the price shown at purchase (or as changed under “Price changes” below), until you cancel it. Your store account is charged for the next period within 24 hours before the current period ends. To avoid being charged, cancel at least 24 hours before the current period ends. Cancelling stops future charges; it does not refund the current period, and you keep access until the period ends.

How to cancel

You cancel through the store, not through us, and deleting the App or your account does not cancel a subscription. On iPhone: Settings → your name → Subscriptions → Liftor. On Android: Google Play → your profile → Payments and subscriptions → Subscriptions → Liftor. The App’s Manage Your Subscription flow may first ask why you are leaving and offer an alternative, then opens your store’s subscription page for you; the cancellation itself always happens with the store.

Free trials

A subscription may start with a free trial. The App and the store show the trial’s length and the price you will pay when it ends. If you do not cancel before the trial ends, the subscription starts and your store account is charged. The App can also offer a one-time trial of the full Service, currently three days, that runs inside the App without a store purchase; it ends by itself and charges nothing. Trials are one per person: to stop repeat trials, we keep a hashed (one-way, unreadable) record of the email address and store identifier of accounts that had a trial, including after the account is deleted, as the Privacy Policy explains. We may refuse a trial to anyone who has already had one.

Refunds

Because the store takes your payment, refund requests go to Apple or Google under their refund rules, and we cannot issue a refund ourselves for a store purchase. Where the law where you live gives you a right to cancel a digital purchase within a fixed period (for example the 14-day right in the EU and UK), that right is exercised through the store, and you agree that the Service is delivered immediately when you buy it. If a store refunds a purchase, we may end the access the purchase gave you.

Price changes

We may change subscription prices. A change does not apply to a period you have already paid for. For a renewing subscription, the store notifies you before a higher price takes effect and, where the store’s rules or your local law require it, asks you to agree; if you do not agree, the subscription ends at the end of the current period.

Restoring, codes and offers

If you reinstall the App or change phones, use Restore Purchases in the App with the same store account to recover an active subscription. We may from time to time offer promotional prices, offer codes or win-back offers; each is subject to the conditions shown with it and may be withdrawn. We are not responsible for a store’s failure to process a purchase, a restore or a refund.

09Your content

“Your content” means what you put into the Service: your name and profile photo, check-ins and notes, the workouts and meals you log, photographs and voice recordings of food, text you type or dictate, custom exercises and foods you create, recipes you save, plans you describe in your own words, messages to the trainer chat, and anything you share with friends or submit to the community exercise library.

You own your content. You give us a worldwide, non-exclusive, royalty-free licence to store, copy, process, adapt, display and transmit it, only as needed to run the Service for you and for the people you choose to share with, to keep the Service secure, and to comply with law. That includes sending the relevant parts to the AI providers and other processors named in the Privacy Policy. The licence ends when the content is deleted from the Service, except for copies in backups for the period the Privacy Policy states, and for content you have shared that others have already received.

Shared content. When you share a workout, a personal record, a blended plan, a live session or a comparison with a friend, they receive it and may keep it. When you submit an exercise to the community library, it is reviewed by us and, if approved, shown to other users together with your display name and profile photo as its creator; we may edit it for accuracy or decline it without giving reasons. You can delete your own custom exercises and foods at any time; an approved community exercise may remain visible to others.

You promise that you have the right to share everything you put into the Service, that it does not include another person’s personal data or health data without their permission, and that it does not infringe anyone’s rights or break any law.

Feedback. If you send us ideas, suggestions or feedback about the Service, we may use them without any obligation to you, and you give us all rights needed to do so.

11Acceptable use

You may use the Service only for your own personal, non-commercial fitness and nutrition, and only in accordance with these Terms and the law. You must not:

copy, modify, translate, reverse-engineer, decompile, disassemble or create derivative works from the App, the Site or any part of the Service, except where the law expressly allows it despite this term;
access the Service by any automated means, scrape it, or use it to build a database, dataset, model or competing product;
circumvent, disable or interfere with any security, rate limit, trial limit, paywall, feature flag or other control in the Service, or probe or test its security without our written permission;
interfere with the Service or the servers and networks connected to it, or introduce malicious code;
use the Service to send unsolicited messages, or to collect other users’ data;
use the Service for anyone else, or offer it as a service to others, or use it to coach clients for a fee;
remove or alter any notice of ownership, or use our name, logo or trade dress without permission;
use the Service in breach of any law, including export-control and sanctions laws.

We may investigate suspected breaches, may suspend or limit access while we do, and may take any action we consider appropriate, including closing an account.

12Third-party services and data sources

The Service depends on services and data we do not control. Their own terms and policies apply to your use of them, and we are not responsible for them:

Apple Health (HealthKit) and Health Connect. If you allow it, the App reads health data from your phone. You control that permission in your phone’s settings and can withdraw it at any time. Apple and Google set the rules for these services; we do not use health data for advertising and never sell it.
Spotify. If you connect Spotify, the App controls playback through your Spotify account and shows what is playing. Spotify’s terms govern your Spotify account, and a Spotify subscription may be required for some features.
Open Food Facts and Nutritionix. Barcode lookups use the Open Food Facts database, an open, volunteer-maintained project whose entries may be incomplete or wrong, and, where configured, Nutritionix as a fallback. Open Food Facts data is available under the Open Database License.
Exercise database. Exercise names, descriptions, images and demonstrations come from a licensed third-party exercise database, supplemented by AI-generated descriptions where the database has no entry.
AI providers. DeepSeek, Google, OpenAI and Rork, as described in section 06.
Apple App Store, Google Play and RevenueCat. For distribution, payment and subscription status, as described in section 08.
Links. The Site and the App may link to other websites, including YouTube searches for exercise demonstrations. We do not control or endorse what is there.

13Intellectual property and your licence to use Liftor

The Service, including the App, the Site, their code, design, text, images, animations, sounds, the Liftor name and logo, and the way the coach works, belongs to Liftor or its licensors and is protected by copyright, trade-mark and other laws. Apart from the licence below and your rights in your own content, these Terms give you no rights in the Service.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the App on a phone you own or control, and to use the Site, for your own personal, non-commercial use in accordance with these Terms. Where you got the App from the Apple App Store, that licence is also limited by Apple’s Licensed Application End User License Agreement, and section 19 applies.

Plans and reports made for you. You may use, print, save and share the plans, meal plans, shopping lists, reports and recaps the Service generates for you, for your own personal purposes, including showing them to a doctor, trainer or friend. You may not sell them, publish them as your own work, or use them to provide a service to others.

The App and the Site include open-source software and third-party assets used under their own licences, which are listed on the Licences page and inside the App where required.

14Availability, updates and experimental features

We try to keep the Service available, but we do not promise that it will be uninterrupted, error-free or available at any particular time. AI providers can be slow or down, servers need maintenance, phones lose signal. The plan already on your phone keeps working offline; new plans, chat and anything that needs a model wait for a connection. We are not liable for a session you missed while the coach was unavailable.

We may update the App, change or remove features, and turn features on or off remotely, including to protect the Service or your safety. Some features are marked experimental (for example Edge Lab tips, which you must opt into and which are described in the App as curated hypotheses and not medical advice); they may be incomplete, may change without notice, and are provided for you to try at your own discretion. The App may install updates to its own code automatically through Expo’s update service, in addition to updates through the store; you can decline store updates, but an old version may stop working.

We may set limits on use, such as the number of voice logs per day or plan regenerations, to keep the Service affordable and secure.

15Ending the agreement

By you. You may stop using the Service at any time, and you may delete your account from Settings in the App. Cancel any subscription with the store as well (section 08), because deleting your account does not cancel it.

By us. We may suspend or close your account, or stop providing the Service or any part of it, immediately if you breach these Terms, if we reasonably believe your use puts you, other users or the Service at risk, if the law requires it, or if we stop providing the Service altogether. Where it is reasonable to do so, we will tell you why and give you a chance to fix the problem first. If we close your account other than for your breach, and you have paid for a period of the Service you cannot use, ask your store for a pro-rated refund; we will support that request.

After the end. Your licence to use the App ends, you must stop using it, and we delete your data on the schedule in the Privacy Policy. Sections that by their nature should continue, including your content licence for content already shared, intellectual property, disclaimers, limitation of liability, indemnity, governing law, and this section, survive.

16Disclaimer of warranties

To the fullest extent the law allows, the Service is provided “as is” and “as available”, with all faults, and without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement and quiet enjoyment. We do not warrant that the Service will meet your needs, achieve any result, be accurate, reliable, secure, timely or free of errors, viruses or harmful components, or that defects will be corrected. No advice or information you get from us or through the Service creates a warranty.

Consumers. If you use the Service as a consumer, the law where you live may give you rights that cannot be excluded, such as a right to a service provided with reasonable care and skill, or to a remedy for a digital service that does not conform. Nothing in these Terms limits those rights. Under India’s Consumer Protection Act 2019, and under the consumer laws of the EU, the UK and other countries, this section and the next apply only to the extent they are allowed.

17Limitation of liability

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or gross negligence where the law does not allow it to be excluded, or any liability under consumer law that cannot be waived.

Subject to that, and to the fullest extent the law allows, Liftor, its directors, employees, contractors, licensors and suppliers will not be liable to you for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profit, revenue, data, goodwill or opportunity, or for the cost of substitute services, however caused and under any theory of liability, arising out of or in connection with the Service or these Terms, even if we were told such damages were possible.

Subject to the first paragraph, and to the fullest extent the law allows, our total liability to you for all claims arising out of or in connection with the Service or these Terms, taken together, is limited to the total amount you paid for the Service in the twelve months before the event giving rise to the claim.

In particular, and subject to the first paragraph, we are not liable for: injury, illness or harm from following, or failing to follow, any training, nutrition, supplement, recovery or other suggestion the Service generates; allergic reactions or harm from food; errors in AI-generated content, in third-party databases, or in health data read from your phone; loss or corruption of data on your phone; acts or omissions of Apple, Google, RevenueCat, the AI providers or other third parties; or unauthorised access to your account caused by your failure to secure your device or credentials. These exclusions are the basis on which the Service is priced and would not be offered without them.

18Indemnity

To the extent the law allows, you agree to defend, indemnify and hold harmless Liftor and its directors, employees, contractors and licensors from and against any claim, demand, loss, liability, damage, cost and expense, including reasonable legal fees, arising out of or connected with: (a) your content; (b) your breach of these Terms or of any law; (c) your violation of any right of another person, including their privacy or intellectual-property rights; or (d) your use of the Service, including any injury or harm to you or to another person that results from your decisions about training, nutrition or supplements. This does not apply to the extent a claim results from our own breach of these Terms or our own negligence, and it does not apply where the law where you live does not allow a consumer to give such an indemnity.

19Additional terms required by Apple and Google

These terms apply if you obtained the App from the Apple App Store (references to “Apple” include Apple Inc. and its subsidiaries) or from Google Play (references to “Google” include Google LLC and its affiliates). Where they conflict with the rest of these Terms for a store user, they win for that user.

Acknowledgement. These Terms are between you and Liftor only, not Apple or Google. Liftor, not Apple or Google, is solely responsible for the App and its content. Where these Terms give you less than Apple’s Licensed Application End User License Agreement (the “Apple EULA”) or Google Play’s terms, the store’s terms apply.
Scope of licence. The licence in section 13 is limited to a non-transferable licence to use the App on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing where offered. The equivalent rules in Google Play’s terms apply to devices running Android.
Maintenance and support. Liftor is solely responsible for providing any maintenance and support for the App, as specified in these Terms or as required by law. Apple has no obligation whatsoever to furnish any maintenance and support services for the App.
Warranty. Liftor is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are Liftor’s sole responsibility.
Product claims. Liftor, not Apple or Google, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation, including in connection with the App’s use of HealthKit or Health Connect.
Intellectual-property claims. If a third party claims that the App or your possession and use of it infringes that third party’s intellectual-property rights, Liftor, not Apple or Google, is solely responsible for the investigation, defence, settlement and discharge of the claim.
Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Developer name and address. Liftor’s legal name, address and contact details for questions, complaints or claims about the App are in section 23.
Third-party terms. You must comply with any applicable third-party terms when using the App, for example your wireless data agreement and Spotify’s terms when using the Spotify integration.
Third-party beneficiary. Apple and Apple’s subsidiaries, and Google and its affiliates, are third-party beneficiaries of these Terms. On your acceptance of these Terms, each of them has the right, and is deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary.

20Governing law and disputes

These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the laws of India, without regard to its conflict-of-law rules. Subject to the next paragraph, the courts at New Delhi, India have exclusive jurisdiction.

Consumers. If you are a consumer, you also have the protection of any mandatory provisions of the law of the country where you live, and nothing in this section takes away your right to bring a claim in the courts of that country or before a consumer body there, where that right cannot be excluded.

Talk to us first. Before starting any formal proceeding, please write to us at support@liftor.app describing the problem. We will try to resolve it with you informally within 30 days. Most problems are quicker to fix than to litigate.

21General terms

Entire agreement. These Terms, the Privacy Policy and any terms shown with a specific feature or offer are the whole agreement between you and us about the Service and replace any earlier agreement.
Severability. If any part of these Terms is found unlawful, void or unenforceable, that part is severed or limited to the minimum extent needed, and the rest continues in full force.
No waiver. If we do not enforce a term, that does not mean we have waived it, and we may enforce it later.
Assignment. You may not transfer your rights or obligations under these Terms. We may transfer ours to an affiliate or to a successor in a merger, acquisition or sale of assets, on notice to you, and the Privacy Policy explains what happens to your data if we do.
No third-party rights. Except as stated in section 19, no one other than you and Liftor has any right to enforce these Terms.
Events beyond our control. We are not responsible for a failure or delay caused by events beyond our reasonable control, including outages at our hosting, AI or store providers, network failures, and acts of government.
Notices. We may give you notice in the App, by push notification, or by email to the address on your account. Notices to us go to the addresses in section 23.
Language. These Terms are written in English. Any translation is for convenience, and the English version governs.
Export. The App may be subject to export-control laws. You agree to comply with them and not to export or re-export the App where prohibited.

22This website

The Site is for information about Liftor. A few parts of it do something: a demonstration on the home page that transcribes a spoken meal and estimates its nutrition, a list for the Android release, and calculators (the Strength Score, calories and one-rep max) that work from numbers you type. None needs an account, and none is a substitute for the App or for professional advice; the same disclaimers in sections 05 and 06 apply to what they show.

The demonstration sends your recording to our server and on to the same transcription and AI providers the App uses; the recording, the transcript and the result are not stored, and the cookie and counter it uses to limit use are described in the Privacy Policy. It is rate-limited, currently to two successful uses per browser in a fourteen-day period and by a daily and monthly budget, and we may withdraw or change it at any time. The Android list keeps the address you leave for one email, as the Privacy Policy describes. The calculators run entirely in your browser.

You may read, link to and quote short passages from the Site with attribution. You may not copy the Site, its design, its text or its images beyond that, scrape it, frame it, or use the Liftor name or logo in a way that suggests we endorse you. Third-party material on the Site is credited on the Licences page.

23Contact

Questions about these Terms, notices, and claims about the App or the Site go to:

Legal entity: Liftor Software and Technology (OPC) Private Limited, CIN U58201DL2026OPC465080, incorporated 31 March 2026 (Registrar of Companies, Delhi)
Registered address: Plot No. G-2, Kh. No. 1280, Village Asola Fatehpur Beri, Sanjay Colony, Bhati Mines, South West Delhi, Delhi 110074, India
Email: support@liftor.app
Grievance Officer (for India’s Information Technology Act 2000 and rules made under it, and for the Digital Personal Data Protection Act 2023): Lakshay Bhati, Director, support@liftor.app. We acknowledge a grievance within 24 hours and aim to resolve it within 15 days of receiving it.

Apple and Google users: the developer responsible for the App is the entity named above; the App Store and Google Play listings show the same name.